Welcome to Linortek Technical Support! You will find various information on this page that can help you setup the device.
Video Tutorials
Getting Started Video
To get started setting up your device. you will first need to find the IP address from your network to access the software. All of our devices are shipped as DHCP enabled, when a Linortek device is first installed on your network, it automatically obtains a web address from your router if your router is set up to assign one. If your router is not set this way, it is suggested that you turn that feature on so you can operate your device and assign it the IP address of your choosing. Linortek Discover Program will automatically locate your device on your network. The Discover is a Java program, Java runtime needs to be loaded to use this feature. Java can be found here: http://java.com/en/download/index.jsp.
Please note: Ensure Java is installed before downloading the Discover app.
Click here to download the Discoverer app
Installing Java and the Linortek Discover App
Setting Time and Date
Digital Input Settings
Wiring Guide Video
Wiring IoTMeter to a Circuit on Equipment
For this video we used a 9-volt battery as a stand-in for a piece of machinery. The meter can run on any circuit from 5-24VDC. For voltages above 12VDC use a 2.2k ohm inline resister between the machine and your IoTMeter. The WiFi IoTMeter can be wired the same way, using the green and white wires for Digital Input 1 and brown and blue wires for Digital Input 2
Wiring a Bell to Netbell-K
You can install our Extra Loud Bell or Buzzer the same way. Make sure to use the suitable power supply with your bell or buzzer.
Wiring a Bell to Netbell-2
You can install our Extra Loud Bell or Buzzer the same way. Make sure to use the suitable power supply with your bell or buzzer.
Wiring Netbell-NTG to an amplifier
Advanced Setting Video
Updating Your Linortek Device’s Software
Setting Up a Manual Push Button on Netbell Device
Configuring the Hour Meter on the IoTMeter
Configuring a Netbell-NTG to schedule and play tones
How to Port Linortek Device to the Internet
Using Relay Output or Digital Input to Trigger Remote Devices
Introducing Netbell BellScheduler – Manage Multiple Netbell Devices from One Simple to Use Interface
FAQs
General Questions
What are the advantages of choosing Linortek products over other competitors?
All of our units are held to the highest quality standards before being shipped to our customers. Our customer support is friendly and always ready to help, and we provide an easy to install system at a reasonable price combined with direct support to help with any complications.
What are the default log-in credentials for my Linortek device?
The default username and password are both admin
What is the difference between an IoTMeter, a Netbell-2, and a Koda 100?
The Koda 100 is a simple IoT controller. The Netbell-2 has bell scheduling software as well as the features of a Koda 100, and the IoTMeter has an hour counter plus the features of a Koda 100
Can my Linortek Device send email notifications?
Currently our units are only able to send non-SSL emails, so sites like Gmail, Hotmail, Yahoo, etc. are unable to receive emails.
What do the LED’s mean on my Linortek unit?
The RED LED is the heartbeat LED, it lets you know the unit it powered on and running.
The GREEN LED means that the unit is in BOOT MODE.
The BLUE LED is a marker that allows you to know which unit you would like to find on the Discoverer program or which unit is selected among other Linortek devices.
Will I need hire a professional to install my Linortek system?
In most cases our system is very simple to install, however for more complex systems and long runs of wires, a professional electrician may be necessary. Our All in one systems however can alleviate this problem by making it even more convenient for setup.
Can I use one controller as a master controller?
Yes, you can have one controller setup as a master controlling other slave controllers.
If my internet or network goes down, will my Linortek device still work?
Once configured, your device can function without a network connection.
IoTMeter Questions
Is real-time data available?
The web page provides real-time data. The Linortek Hourcollector app updates every 2 minutes and data can be accessed from the device using MS Excel by creating a web query and entering ipaddress/hours.xml
Can I get report “As per shift timings”?
In a standard unit you can set the time interval for reporting. We do have other customers who have built their own program for this kind of custom report.
We do have RESTful commands available for custom developed applications.
Can I monitor several machines from one place?
Yes, we have a desktop app that can monitor multiple hour meters from one interface.
Can I synchronize the meter with the machine’s controller?
We have two options for the hour meter software: Resettable or non-resettable. For the resettable version, you can preset the hours as the same as your equipment. The default software is resettable.
Is there a way to get information from multiple meters into a database system at regular time intervals?
The Linortek Hourcollector app will load the data from each IoTMeter into a .CSV file which can be opened with Excel
What is the power consumption for an IoTMeter?
The IoTMeter draws 90-100mA. With both relays active it draws 120-130mA
Netbell Questions
How many bell schedules can I schedule?
You can schedule up to 500 events through the Netbell software.
How far can I run the wires to the bell from the device?
250 feet using 18 gauge wire and 500 feet using 16 gauge wire.
Troubleshooting
I have installed Java and downloaded the Discoverer but I still cannot find my device
Turn off your computer’s WiFi and make sure the Linortek unit is on the same subnet as your computer and click Discover Devices. If your device still does not apprear, try turning off your firewall, and antivirus as they may interfere with the Discoverer app. Turn them back on when finished. If you still cannot connect, you can connect the unit directly to your ethernet port on your computer, then open command prompt and type “ping Server”. This should give you the IP address of the unit, the factory default is 169.254.1.1. Type the IP address into a chrome or Firefox and it should bring you to the Login web page.
If you receive the message: Unable to Transmit Discovery Message then you already have an instance of the Linortek Discoverer running and the new instance will not work.
I have downloaded the discoverer program, however it is not running
Make sure you have downloaded the current version of Java, this can be found here; http://java.com/en/download/index.jsp. You may also need to restart the discover program after you do this.
How can I factory reset my device?
Press the RESET button, then hold the RELOAD button until the red light stays solid. The power needs to be one while doing this.
My device keeps resetting and I can see "Watchdog reset" in the logs. How can I fix this?
If your device keeps resetting, there might be something wrong in the software. You can try the following:
1. Reset to factory default. Instructions can be found here: https://www.linortek.com/download/Reset-to-Factory-Default.pdf
2. If the board still resets itself, you will need to reload the software. Instructions can be found here: https://www.linortek.com/download/netbell_downloads/netbell_documentation/Update-Software-Instructions_2.pdf
Contact Us
If you still need help, please feel free to contact us using one of the following tool. Our office hours are from Monday-Friday, 9am-5pm Eastern Time.
Contact Us by Phone:
336-485-6566
Contact us by Live Chat
You can start a chat with us by clicking the icon on the bottom-left corner of the browser.
Remote Support
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