Welcome to Linortek Technical Support! You will find various information on this page that can help you setup the device.
To view various video tutorials for setting up your device, please visit the Video Tutorials page here.
Yes, you can have one controller setup as a master controlling multiple slave controllers over the network by linking their IP address together.
Press the RESET button, then hold the RELOAD button until the red light stays solid. The power needs to be one while doing this. You can check this document for more details: https://www.linortek.com/download/Reset-to-Factory-Default.pdf
250 feet using 18 gauge wire and 500 feet using 16 gauge wire.
Currently our units are only able to send non-SSL emails, so sites like Gmail, Hotmail, Yahoo are unable to receive emails. We are able to make it work by using our Godaddy mail server. Also any mail server that does not require the SSL should work.
If your device keep resetting, there might be something wrong in the software. You can try one of the following:
1. Reset to factory default. Here is an instruction of how to reset to factory default: https://www.linortek.com/download/Reset-to-Factory-Default.pdf
2. If the board still resets itself, you will need to update the software. Here is the instructions of how to update software: https://www.linortek.com/download/netbell_downloads/netbell_documentation/Update-Software-Instructions_2.pdf
All of our units are tested to make sure they are working as intended before being shipped to our customers. Our customer support is top notch and we provide an easy to install system combined with direct support to help with any complications.
The RED LED is the heartbeat LED, it lets you know the unit it powered on.
The GREEN LED means that the unit is communication to the network.
The BLUE LED is a marker that allows you to know which unit you would like to find on the Discoverer program.
The default log in credentials are username: admin and password: admin
The Netbell-2 uses the same hardware with the Koda 100, it includes all the features the Koda 100 board has but installed with bell scheduling software that is specially designed for control a bell system. The Koda 100 is a generic web relay board.
In most cases our system is very simple to install, however for more complex systems and long runs of wires, a professional electrician may be necessary. Our All in one systems however can alleviate this problem by making it even more convenient for setup.
The web page and the HourCollector App provide real time data.
In a standard unit you can set the time interval for reporting. We do have some other customers built their own program to for this kind of custom report, we do have RESTful command available for custom developed application.
There are 16 built-in schedules with IF then THAT statement, which you can use to set different tasks, also you can select send you email for that event. All the events will be logged on the Log page.
Yes, we have a custom developed desk app that can monitor multiple hour meters from one interface.
We have two options for the hour meter software: Resettable or non-resettable. For the resettable version, you can set the hours as the same as your equipment. The default software is resettable.
As long as your PLC can send a voltage between 5 – 48 VDC, a 36 second pulse will count a .01. The meter’s maximum count is 999,999.99.
The battery only runs the board’s internal clock. Any settings and meter information are saved onto permanent memory. A depleted battery will recharge within 5 hours.
Our hour meter device can’t send data through a 3G/4G network unfortunately. But you could use one GSM router to provide network connection to our device.
We can connect using a phone app like TCP Telnet Terminal. Using a password you can make a local connection. Another way to do so is to setup a local WiFi router (doesn’t need to connect to the Internet), then having all the WiFi Hour Meter connected to that router, and a computer connected to the same router for capturing the data with the HourCollector app. If you have a way to upload csv file to your management system, you can upload the csv file created from the app, or you have to manual input the data. Once you have WiFi network available, you can automatically pull the data using JSON format.
We have a desk app called HourMeter Collector. You can use it to view every hour meter on your network and load the information onto a .CSV file. This can be opened as a spreadsheet or injected into any other database program. By default it collects data every 2 minutes, however you can change the interval as needed.
We have a HourCollector desk app that can be used to monitor multiple equipment. Once the desk app is opened, it will create a csv file automatically and save the hour readings every two minutes by default. We also have a couple ways to integrate the hour data to your own system (RESTful API or XML).
The built-in rechargeable battery will last approximately 7 days.
Yes, our regular network hour meter has been used by many big manufacturers in the US to monitor the equipment run time. You can monitor the hours from its landing page without logging in to the unit, or monitor from our HourCollector desk app.
The power consumption of one meter will be 90 – 100 mA, and with both relays active it will be 120 – 130 mA.
All of our devices have a built-in Server (just like a PC), the data is saved on the Server.
250 feet using 18 gauge wire and 500 feet using 16 gauge wire.
You can schedule up to 500 events through the Netbell software.
You can download our Discoverer program to find the IP address on your network here, https://www.linortek.com/downloads/support-programming/
Additionally you can use the “ping Server” command in your command prompt, or connect it directly to your computers ethernet port and use the default IP address 169.254.1.1.
The most common issue we have seen this happen is if your computer uses WiFi, and the WiFi network is on different subnet of your Linortek device connected to. To fix, turn off the WiFi and make sure the Linortek unit is on the same subnet as your computer.
The other possible issues might be the firewall on your computer is preventing the connection, or your VPN could be blocking the connection if that applies to you. Make sure you have turned off your firewall, and antivirus.
If you still have problems, you can connect the unit directly to your ethernet port on your computer, then open command prompt and type “ping Server”. This should give you the IP address of the unit, the factory default is 169.254.1.1. Type the IP address into a chrome or Firefox and it should bring you to the Login web page.
Make sure you have downloaded the current version of Java, this can be found here; http://java.com/en/download/index.jsp. You may also need to restart the discover program after you do this.
This behavior would be consistent with a reset to default settings. This can be done manually and over the web interface. For this to occur otherwise would require a restart with corrupted memory, in this case it will automatically use default settings.
With the ability to become a standalone system, our advantage is being able to still function in the case of a network outage.
If your device keeps resetting, there might be something wrong in the software. You can try the following:
1. Reset to factory default. Instructions can be found here: Reset to Factory Default
2. If the board still resets itself, you will need to reload the software. Instructions can be found here: Update Software Instruction
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