There might be two reasons: The first one is cookies/cash browser issue. To fix it – just click PAUSE and LOGIN again (upright corner). If it does not work, please click DOWNLOAD (bottom left corner), make sure you can see your entries in a txt format. If you can, make sure Names don’t include “&” symbol. If you find “&” as a part of a name for some of your event, you need to rename it and reupload your schedule. Please watch the Netbell configuration video tutorial where we show how to create and upload text file bell schedule.